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                   General 401(k) and Profit Sharing FAQ

 
Question #1: How can I get forms to change my investment allocation or beneficiary designation?
Answer #1:  Once logged in a Participant may obtain pertinent Plan forms via  dropdown menu at the top of the page.  Adobe Acrobat is required to view and print these forms.  A copy of this program is available by clicking the icon at the bottom of the page.
Question #2: What do I do with the form once I print it?
Answer #2: Once printed, forms should be completed and forwarded to your Plan Administrator.  The Plan Administrator will forward the form(s) to IPC.
Question #3: How can I change the address on my account?
Answer #3: An address may be changed by clicking the Update Account button on the lefthand side of the screen.  Any changes will be forwarded to the Employer for validation prior to updating our system.  Please allow 7 to 10 business days for this change.
Question #4: How often are fund prices updated?
Answer #4: Fund prices are updated daily by 10 AM .
Question #5:  It does not appear that the most recent payroll deferral is reflected in my account balance.  How can that be ?
Answer #5: There will be a delay between the time that a deferral is deducted from a participant’s payroll and the date on which it will show on a participant’s account.  The length of the delay is determined by the timeliness of an employer to forward the funds to IPC for processing.  Please see your Plan Administrator for specific information on how Plan contributions are forwarded to IPC.
Question #6: How often may I change my investment allocation?
Answer #6: Please see your Plan Administrator for the guidelines on changing investment allocations.
Question #7: What is the maximum amount I may defer to my 401(k) account?
Answer #7: The maximum amount a participant may defer to their 401(k) account for 2009 is $16,500 ($22,000 for participants age 50 older).  Some restrictions apply.  Please see your Plan Administrator for further information.
Question #8: How long will it take to process an investment reallocation?
Answer #8: Reallocation requests and withdrawal requests are usually processed once a week except at the beginning or end of a quarter.  Requests received by noon on Tuesday will be processed by Wednesday. 
Question #9: What do the Account Types mean that appear on the Account Screen?  
Answer #9: 
Employee Catch-Up Constribution  -- Participants age 50 or older may make catch-up contributions of $5500 for 2009
Employee Deferral Contribution -- Participant deferral contributions
Employer Match Contribution -- Employer matching subject to a vesting schedule
Employer Non-Qualified Match Contribution -- Employer matching not subject to a vesting schedule
Employer Profit Sharing Contribution -- Employer profit sharing contribution
Employer Qualified Match Contribution -- Employer matching subject to a vesting schedule
Employer Safe Harbor Match Contribution -- Employer matching contribution - 100% vested
Loan Balance -- Participant loan
Profit Sharing Forfeiture Allocation -- Employer contributions reallocated to eligible employees from funds forfeited by terminated participants
Rollover / Transfer -- Funds transferred from another qualified plan or traditional IRA


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